AI agents
Agents that act. People who stay in control.
An agent combines a model with information, tools and rules to carry out tasks towards a goal.
Let’s talk about the processMany tasks span applications and require checks before action. An agent can coordinate those steps within explicit limits.
What we can build
Agents for administrative tasks
CRM and application connections
Tools with minimum permissions
Human approval for sensitive actions
Activity records and recovery
How we put it into practice
We define what an agent may do and what requires approval. We test failure cases and document how to supervise each action.
Control and documentation
We define responsibilities, boundaries and a way to check how the system works.
Frequently asked questions
How is an agent different from an assistant?
An assistant answers questions. An agent can also use tools and perform process steps when authorised.
Can it make decisions on its own?
Decisions and actions are bounded by design. Sensitive operations can require human approval.
PORTOCELO NETWORKS
Could one of your processes work better?
You do not need to know whether the answer is AI, automation or software. Tell us how you work and we will explore a suitable approach.
Let’s talk about the process